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永夜

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DingTalk Shows a Black Screen After Phone Manager Deletes Its Files and Data on Honor Phones

On an Honor phone, using Phone Manager to delete DingTalk's files and data (checking all options before deletion)

作者：

永夜

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1. On an Honor phone, I used Phone Manager to delete DingTalk’s files and data (checking all options before deletion), as shown in Figure 1.

On an Honor phone, using Phone Manager to delete DingTalk's files and data (checking all options before deletion)
Figure 1

2. Opening DingTalk resulted in a black screen, or it remained stuck on the startup screen (displaying only the DingTalk logo), as shown in Figure 2.

Opening DingTalk resulted in a black screen, or it remained stuck on the startup screen (displaying only the DingTalk logo)
Figure 2

3. I also used Phone Manager to delete all files and data for Alipay and WeChat, and both apps still launched normally. With no other options left, I finally uninstalled DingTalk and reinstalled it, which allowed DingTalk to start up successfully.

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