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How to Fix Genymotion Virtual Device Download Errors: Connection Timeouts, net::ERR_NAME_NOT_RESOLVED, and Browser Crashes

Create a new virtual device in Genymotion with Android version 5.1.0 instead of 6.0.0, and let Genymotion download it automatically rather than using Thunder. Open 360.com, download 360 Mobile Assistant, and install it

1. When creating a new virtual device in Genymotion, an error occurred during download: unable to create irtual device: connection timeout occurred, as shown in Figure 1
Translation: Unable to create virtual device: Connection timeout

When creating a new virtual device in Genymotion, an error occurred during download: unable to create irtual device: connection timeout occurred
When creating a new virtual device in Genymotion, an error occurred during download: unable to create irtual device: connection timeout occurred

2. Open the directory of the current system user: C:\Users\Administrator\AppData\Local\Genymobile, as shown in Figure 2

Open the directory of the current system user: C:\Users\Administrator\AppData\Local\Genymobile
Open the directory of the current system user: C:\Users\Administrator\AppData\Local\Genymobile

3. Open genymotion.log to check the logs, as shown in Figure 3

Open genymotion.log to check the logs
Open genymotion.log to check the logs

4. Copy the system link: http://dl.genymotion.com/dists/6.0.0/ova/genymotion_vbox86p_6.0_160825_141918.ova, then download it using Thunder, as shown in Figure 4

Copy the system link: http://dl.genymotion.com/dists/6.0.0/ova/genymotion_vbox86p_6.0_160825_141918.ova, then download it using Thunder
4

5. Copy the downloaded genymotion_vbox86p_6.0_160825_141918.ova to the directory: C:\Users\Administrator\AppData\Local\Genymobile\Genymotion\ova, as shown in Figure 5

Copy the downloaded genymotion_vbox86p_6.0_160825_141918.ova to the directory: C:\Users\Administrator\AppData\Local\Genymobile\Genymotion\ova
Figure 5

6. Create a new virtual device again, and it prompts that the virtual device was created successfully, as shown in Figure 6

Create a new virtual device again, and it prompts that the virtual device was created successfully
Figure 6

7. The virtual device starts successfully, as shown in Figure 7

The virtual device starts successfully
Figure 7

8. Open the browser, enter baidu.com, and it prompts that the webpage cannot be found. The webpage at http://baidu.com could not be loaded as: net::ERR_NAME_NOT_RESOLVED, as shown in Figure 8

Open the browser, enter baidu.com, and it prompts that the webpage cannot be found. The webpage at http://baidu.com could not be loaded as: net::ERR_NAME_NOT_RESOLVED
Figure 8

9. Open genymotion.log to check the logs for warnings, as shown in Figure 9

Open genymotion.log to check the logs for warnings
Figure 9

10. Open VirtualBox, go to File – Preferences – Network – Host-only Networks, and check “VirtualBox Host-Only Ethernet Adapter #2”, as shown in Figure 10

Open VirtualBox, go to File - Preferences - Network - Host-only Networks, and check "VirtualBox Host-Only Ethernet Adapter #2"
Figure 10

11. Open VirtualBox, go to File – Preferences – Network – Host-only Networks, and delete all networks. Upon final analysis, this step can be skipped, as shown in Figure 11

Open VirtualBox, go to File - Preferences - Network - Host-only Networks, and delete all networks. Upon final analysis, this step can be skipped
Figure 11

11. In Genymotion, go to Settings – Misc – Clear cache, then delete all virtual devices, as shown in Figure 12

In Genymotion, go to Settings - Misc - Clear cache, then delete all virtual devices
Figure 12

12. Repeat step 5, create a new virtual device again, open the browser, and enter baidu.com. It still prompts that the webpage cannot be found. The webpage at http://baidu.com could not be loaded as: net::ERR_NAME_NOT_RESOLVED, as shown in Figure 8

Open the browser, enter baidu.com, and it prompts that the webpage cannot be found. The webpage at http://baidu.com could not be loaded as: net::ERR_NAME_NOT_RESOLVED
Figure 8

13. Create a new virtual device in Genymotion with Android version 5.1.0 instead of 6.0.0, and let Genymotion download it automatically rather than using Thunder. Open 360.com, download 360 Mobile Assistant, and install it, as shown in Figure 13

Create a new virtual device in Genymotion with Android version 5.1.0 instead of 6.0.0, and let Genymotion download it automatically rather than using Thunder. Open 360.com, download 360 Mobile Assistant, and install it
Figure 13

14. Restart Genymotion and open 5.1.0 again, because the browser error net::ERR_NAME_NOT_RESOLVED often only appears after a restart. Open the browser, and it works normally, as shown in Figure 14

Restart Genymotion and open 5.1.0 again, because the browser error net::ERR_NAME_NOT_RESOLVED often only appears after a restart. Open the browser, and it works normally
Figure 14

15. However, opening the browser in 6.0.0 still gives the error: net::ERR_NAME_NOT_RESOLVED, as shown in Figure 15

However, opening the browser in 6.0.0 still gives the error: net::ERR_NAME_NOT_RESOLVED
Figure 15

16. I decided to delete the 6.0.0 virtual device and then rely on an automatic download rather than a Thunder download, so I needed to delete genymotion_vbox86p_6.0_160825_141918.ova first, as shown in Figure 16

I decided to delete the 6.0.0 virtual device and then rely on an automatic download rather than a Thunder download, so I needed to delete genymotion_vbox86p_6.0_160825_141918.ova first
Figure 16

17. Open the browser in 6.0.0, and it opens normally, but when downloading a file, it gives the error: Unfortunately, “Browser” has stopped. As shown in Figure 17

Open the browser in 6.0.0, and it opens normally, but when downloading a file, it gives the error: Unfortunately, "Browser" has stopped.
Figure 17

18. Restart Genymotion and open the 6.0.0 browser again; it still gives the error: net::ERR_NAME_NOT_RESOLVED. Therefore, I concluded that this is an issue with the Android version, and using version 5.1.0 temporarily will suffice. Step 11 can be skipped, as shown in Figure 18

Restart Genymotion and open the 6.0.0 browser again; it still gives the error: net::ERR_NAME_NOT_RESOLVED. Therefore, I concluded that this is an issue with the Android version, and using version 5.1.0 temporarily will suffice. Step 11 can be skipped
Figure 18

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