1. When using Windows Photo Viewer, it prompts: Windows Photo Viewer can’t display this picture because there might not be enough available memory on your computer. Close some programs that you aren’t currently using, or free some hard disk space (if your hard disk is full), and then try again. See Figure 1.

2. When viewing as extra large icons, it displays normally. See Figure 2.

3. Checking the file size: 88.0 KB, the file is not large. See Figure 3.

4. Checking the available memory on the computer: 7.7 GB. Therefore, the possibility of insufficient available memory is ruled out. See Figure 4.

5. Checking the hard disk space on the computer, available space: 144 GB. Therefore, the possibility of a full hard disk is ruled out. See Figure 5.

6. Open the image in Adobe Photoshop CC 2015, then go to File – Export – Quick Export as PNG. See Figure 6.

7. Using Windows Photo Viewer again, the image can now be displayed. See Figure 7.

